FAQ

How can I secure my FX-EDGE account?

FX-EDGE exchange offers all necessary tools to make sure that your account is properly secured. You can personalize your Two-factor authentication for all or some of the actions like:  

Login, Withdrawal, Changing Password, Changing Bank Account or Creating new key in API. In two-step resolve verification can be used e-mail or Google Authenticator on your smartphone.

 

Why do I need to provide my personal informations to verify my account?

FX-EDGE takes every measure to be fully compliant with KYC and AML regulations and prevent fraud

 

What digital currencies can I trade other than Bitcoin?

Currently on FX-EDGE exchange you can trade Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ethereum Classic (ETC), Litecoin (LTC), NEO (NEO), TRON (TRX), VeChain (VET), Dash (DASH) and Tether (USDT)

 

What is the order book?

All unfilled buy and sell orders (Limit and Stop orders) create an order book.

 

I have not received email with confirmation code. What shall I do?

Please try refreshing your browser and clearing all browser cookies.

You can also try using different browser and check spam folder.

 

Is it possible to participate in an ICO directly from FX-EDGE exchange?

Participating in an ICO directly from FX-EDGE exchange is not possible. We recommend to participate in an ICO from a wallet which private keys you control.